{"id":15600,"date":"2022-02-25T20:54:09","date_gmt":"2022-02-25T19:54:09","guid":{"rendered":"https:\/\/synesthesia.it\/?post_type=case-study&#038;p=15600"},"modified":"2026-09-25T11:36:39","modified_gmt":"2026-09-25T09:36:39","slug":"reale-group-2","status":"publish","type":"case-study","link":"https:\/\/new.synesthesia.it\/en\/case-study\/reale-group-2\/","title":{"rendered":"Reale Group"},"content":{"rendered":"\n<div class=\"wp-block-group hero-btn-mobile is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>To develop your app<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-cta\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/new.synesthesia.it\/en\/contacts\/\">CONTACT US<\/a><\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group z-2 is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-5d2f3228 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-image is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-rounded\"><img decoding=\"async\" src=\"https:\/\/new.synesthesia.it\/wp-content\/uploads\/2022\/02\/case1-1.jpg\" alt=\"reale group servizi\" class=\"wp-image-10447\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img decoding=\"async\" src=\"https:\/\/new.synesthesia.it\/wp-content\/uploads\/2022\/02\/case2-1.jpg\" alt=\"dispositivi reale group\" class=\"wp-image-10449\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-come-nasce-il-progetto\">How it all started<\/h3>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#383838;font-style:normal;font-weight:100\"><strong><a href=\"http:\/\/www.realegroup.eu\/IT\" target=\"_blank\" rel=\"noreferrer noopener\">Reale Group<\/a><\/strong> offers solutions and protection to more than 4.5 million customers in the insurance, banking, real estate and services sectors, displaying one of the highest levels of solidity in the market.<\/p>\n\n\n\n<p class=\"is-style-roboto has-text-color has-t-4-font-size wp-block-paragraph\" style=\"color:#383838\">The goal: to create four B2C applications for Reale Mutua Assicurazioni and Italiana Assicurazioni customers (for Android and iOS devices) with React Native, that are able to support policyholders ensured customers throughout the entire policy portfolio management phase.<\/p>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#383838;font-style:normal;font-weight:100\">Relationship between Reale Mutua and its customers is based on the widespread network of Agencies distributed throughout the territory.<\/p>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#383838;font-style:normal;font-weight:100\">The development of the application has included, among other things, making the goal of making the work of individual agencies quicker and easier.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-5d2f3228 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<h3 class=\"wp-block-heading\" id=\"h-la-soluzione-adottata\">The solution<\/h3>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#383838;font-style:normal;font-weight:100\">We contributed to the development of B2C applications for Reale Mutua Assicurazioni and Italiana Assicurazioni following a thorough analysis, especially focusing on the user experience (UX).<\/p>\n\n\n\n<p class=\"is-style-roboto has-text-color has-t-4-font-size wp-block-paragraph\" style=\"color:#383838;font-style:normal;font-weight:100\">Our team handled the entire process, from design and planning to the implementation of the development pipeline, including quality assurance.<\/p>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#383838;font-style:normal;font-weight:100\">An Agile approach was adopted, with a Scrum team. Reale Mutua Assicurazioni\u2019s Digital Factory participated actively in all stages of the app\u2019s development. Prior to including us in the project, they had already conducted advanced research on flow, design, and development.<br\/>We provided essential support, particularly in UX design (UXD).<\/p>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#383838;font-style:normal;font-weight:100\">The project was divided into two waves:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wave 1: Replaced the previous app<\/li>\n\n\n\n<li>Wave 2: Introduced major updates starting in November 2020<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-image is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized is-style-default\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/new.synesthesia.it\/wp-content\/uploads\/2022\/02\/sinistri.png\" alt=\"reale group mobile\" class=\"wp-image-10451\" width=\"270\" height=\"553\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n<\/div>\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-5d2f3228 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-image is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-style-rounded-border\"><img decoding=\"async\" src=\"https:\/\/new.synesthesia.it\/wp-content\/uploads\/2022\/02\/funzionalita.jpg\" alt=\"schermata mobile\" class=\"wp-image-10453\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<h3 class=\"wp-block-heading\" id=\"h-funzionalita-e-caratteristiche\">Features and Characteristics<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Remote assistance systems (booking phone appointments, video consultations with operators, including video calls directly managed within the app with the user\u2019s assigned agency)<\/li>\n\n\n\n<li>An engaging design<\/li>\n\n\n\n<li>Loyalty program management through dedicated reward schemes<\/li>\n\n\n\n<li>A new claims filing system directly from mobile<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#383838;font-size:clamp(14px, 0.875rem + ((1vw - 3.75px) * 0.282), 17px);font-style:normal;font-weight:100\">In Wave 2, an additional section integrated with health monitoring platforms like <strong>HealthKit<\/strong> and <strong>Google Fit<\/strong>, allowing the app to collect data on users\u2019 <strong>physical activity<\/strong>. This data could potentially earn users additional bonuses on their policies.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-yellow\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/new.synesthesia.it\/en\/contacts\/\">CONTACT US<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.realemutua.it\/strumenti\/app-mobile\/reale-mobile\" target=\"_blank\" rel=\"noreferrer noopener\">GO TO WEB SITE<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-style-default is-layout-flex wp-container-core-columns-is-layout-c825cfde wp-block-columns-is-layout-flex\" style=\"padding-top:20px\">\n<div class=\"wp-block-column is-style-default is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:208px\">\n<figure class=\"wp-block-image size-full is-resized is-style-rounded\"><a href=\"https:\/\/apps.apple.com\/it\/app\/reale-mutua-mobile\/id581168346\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/new.synesthesia.it\/wp-content\/uploads\/2022\/03\/App-store.png\" alt=\"App Store Apple\" class=\"wp-image-12933\" width=\"150\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-style-default is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:0px;padding-left:5px;flex-basis:190px\">\n<figure class=\"wp-block-image size-full is-resized is-style-rounded\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=it.realemutua\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/new.synesthesia.it\/wp-content\/uploads\/2022\/03\/google-play.png\" alt=\"Google Play Store\" class=\"wp-image-12931\" width=\"150\"\/><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>To develop your app How it all started Reale Group offers solutions and protection to more than 4.5 million customers in the insurance, banking, real estate and services sectors, displaying one of the highest levels of solidity in the market. The goal: to create four B2C applications for Reale Mutua Assicurazioni and Italiana Assicurazioni customers [&hellip;]<\/p>\n","protected":false},"featured_media":12984,"template":"","categoria-case":[753,764],"categoria-hub":[],"class_list":["post-15600","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","categoria-case-mobile-en","categoria-case-ux-ui-2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reale Group - Synesthesia<\/title>\n<meta name=\"description\" content=\"Reale Mutua and Italiana Assicurazioni launch the B2C mobile app for their customers. 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